
Restaurant Ordering · 5 branches · Dubai, UAE
Al Afandi Chicken — Dubai
Five-branch bilingual ordering systemThe problem
A five-branch Dubai operation needed one ordering experience that lets customers pick their meal, add sides and drinks, choose the right branch and complete the order from a phone — in Arabic or English.
What we built
- Arabic / English language choice on arrival
- “Complete your meal” upsell step
- Nearest-branch selection across 5 branches
- Cart with send-or-pay checkout
- AED pricing and mobile-first layout
Customer journey you can test
- 1Choose your meal
- 2Add what goes with it
- 3Choose the branch
- 4Send or pay
Why it matters to the owner: The add-on step suggests sides and drinks before checkout, and every order reaches the correct branch — without a marketplace sitting between the restaurant and its customer.



